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FAQ

HOW DO I BUY & RECEIVE MY COINS?

Check out this video on how to get your coins!

Buying and receiving your MUT Coins is very simple. The following steps should help you complete your purchase hassle free.

  1. Select your console.
  2. Choose the amount of coins you wish to purchase (i.e. 100,000)
  3. Fill out the order details. Enter the information of any card (i.e. 63 OVR TE Thomas Duarte) that you will place on the Auction House for us to buy.
  4. Set the "Starting Price" price at 7800 and the "Buy it Now" price to the amount of coins purchased (i.e. 100,000). Set the Auction Duration to One Day (24 Hours) and place the card up for Auction.
  5. Once your order is confirmed the card placed on auction will be purchased and the coins will be transferred to your account. This normally happens within 1 minute.

WHY BUY COINS FROM US?

  • We have been selling MUT coins for over 7 years and know exactly what you expect from us.
  • We offer the fastest delivery on the Planet!
  • A fast and responsive customer service team 24 hours a day 7 days a week. Stop by our website chat at any hour of the day and there will be someone to help you
  • The cheapest prices and best discounts anywhere.
  • We are one of the most experienced and trusted coin sellers in the market.

I HAVE NOT RECEIVED MY COINS, WHAT DO I DO?

You can email support@mrmutcoin.com or send us a text 24/7. Alternatively, you can head over to our live chat on the bottom right hand corner of the page and we will be happy to help you. 99% of the time your coins should be sent to you on time, however sometimes there may be a short delay if we can not locate your card, you did not follow instructions or two of the identical card are listed for the same price.

Please note that ordering previous Madden Ultimate Team coins (Madden 17, Madden 18) may take a few additional hours.

CAN I SELL MY COINS TO YOU GUYS?

Of course! Tired of playing MUT? Just fill out the form on our sell coins page and our staff with get back to you within an hour.

You can sell to us the following ways ways:

WILL I BE COMPENSATED IF I RECEIVE MY COINS LATE?

Yes, we take great pride being the fastest mut coin delivery service in the world which is why if you don’t receive your coins within an hour we will compensate you with a 30% discount code on your next order.

EA TAX IS 10%, DO YOU COVER IT?

We do not cover EA 10% TAX on purchases below 500,000 (500K) MUT coins. However, we do offer great discounts on your coins.

For customers purchasing OVER 500,000 MUT coins from us, list your card for an extra 10% buy now price and your coins will be delivered within 1-5 minutes after checkout.

For example, if you purchase 1,500,000 (1.5M) coins from us, list up your player for the buy now price of 1,650,000 coins.

HOW DO I KNOW YOU GUYS ARE LEGIT?

We have been in the coin industry and are experienced coin sellers for over 7 years and have delivered to thousands of customers.

We are also advertised by many known Madden Youtubers and Twitch streamers, so you know you can trust us in providing you with the best services. You can also check us out on twitter @MrMUTCoin for tweets/retweets/likes from our many happy customers and sellers shouting us out.

Take a look at our reviews page and see for yourself!

WHAT PAYMENTS DO YOU HAVE?

Currently we only accept PayPal because it's the safest way of you paying and us receiving your money. PayPal has been running for years and is the number one online payment gateway. If you are having trouble with PayPal send us an e-mail and we can try to figure out an alternative payment method.

However, if you are having trouble with PayPal you can send us an email an we can find an alternate payment method.

CAN I SPONSOR YOU?

We're very invested in the growth of the madden community and are constantly looking for new sponsors. Please send us an email with the subject ' SPONORSHIP ' if you think we would be a good fit for you and be sure to check out the sponsors page for our current sponsors.

WILL BUYING COINS GET ME BANNED?

We have never received any report of a single ban. We have sold billions of coins to tens of thousands of customers already and have been selling MUT coins for over 7 years so rest assured you can purchase MUT coins from us without the worry of any ban. Coins will always be delivered within 5 minutes after purchase.

WHAT IS YOU REFUND POLICY?

To learn more about refunds and exchanges, you can visit our refund policy page.

If we didn't answer your question, reach out to us at support@mrmutcoin.com.

WHERE DO I ENTER MY DISCOUNT CODE?

You can enter your discount code at the checkout screen after you fill out your order form.

All discount codes expire within 1 month.

Please note that at this time all discount codes are only valid for Madden 20.

Discounts are not valid for any Solo Grinding Service.

Membership Rewards are only valid toward specific players or coins.

We do not accept any discounts on Quicksells.