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FAQ

HOW DO I BUY & RECEIVE MY COINS?

Check out this video on how to get your coins!

Buying and receiving your MUT Coins is very simple. The following steps should help you complete your purchase hassle free.

  1. Select your console.
  2. Choose the amount of coins you wish to purchase (i.e. 100,000)
  3. Fill out the order details. Enter the information of any card (i.e. 63 OVR TE Thomas Duarte) that you will place on the Auction House for us to buy.
  4. Set the "Starting Price" price at 7800 and the "Buy it Now" price to the amount of coins purchased (i.e. 100,000). Set the Auction Duration to One Day (24 Hours) and place the card up for Auction.
  5. Once your order is confirmed the card placed on auction will be purchased and the coins will be transferred to your account. This normally happens within 1 minute.

I HAVE NOT RECEIVED MY COINS, WHAT DO I DO?

You can email support@mrmutcoin.com or send us a text 24/7. Alternatively, you can head over to our live chat on the bottom right hand corner of the page and we will be happy to help you. 99% of the time your coins should be sent to you on time, however sometimes there may be a short delay if we can not locate your card, you did not follow instructions or two of the identical card are listed for the same price.

CAN I SELL MY COINS TO YOU GUYS?

Of course! Tired of playing MUT? Just fill out this form and our staff with get back to you within an hour.

WILL I BE COMPENSATED IF I RECEIVE MY COINS LATE?

Yes, we take great pride being the fastest mut coin delivery service in the world which is why if you don’t receive your coins within an hour we will compensate you with a 30% discount code on your next order.

EA TAX IS 10%, DO YOU COVER IT?

We do not cover the EA Tax. However, with continued loyalty, we will, on occasion, cover the EA Tax for you.

HOW DO I KNOW YOU GUYS ARE LEGIT?

We are the most trusted Madden Coin Site in the World. We have been around for over 5 years and are the very first site to sell MUT Coins online. Take a look at our reviews or testimonials page and see for yourself!

WHAT PAYMENTS DO YOU HAVE?

Currently we only accept PayPal because it's the safest way of you paying and us receiving your money. PayPal has been running for years and is the number one online payment gateway. If you are having trouble with Pay Pal send us an e-mail and we can try to figure out an alternative payment method.

However, if you are having trouble with PayPal you can send us an email an we can find an alternate payment method.

CAN I SPONSOR YOU?

We are always looking for new sponsors. Check out the sponsors page for more details.

WHAT IS YOU REFUND POLICY?

To learn more about refunds and exchanges, you can visit our refund policy page.

If we didn't answer your question, reach out to us at support@mrmutcoin.com.

WHERE DO I ENTER MY DISCOUNT CODE?

Please note that at this time all discount codes are only valid for Madden 2019.