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FAQ

HOW DO I BUY & RECEIVE MY COINS?

Buying and receiving your MUT 25 Coins is very simple. The following steps should help you complete your purchase hassle free.

Step 1:

Pick the platform you would like to purchase MUT 25 coins on (Xbox, Playstation or PC). Next you need to select the amount of MUT 25 coins you would like to buy.

Step 2:

Go into you MUT Binder and find a player(s) that is auctionable that you want us to purchase. Then type the player's name inside the box so that way we know what card we need to purchase.

MUT has now introduced price caps so you may need to list multiple players. Add as many cards needed so that the buy now adds up to the amount of coins you ordered.

Step 3:

Load up Madden 25 on your console and go to your item binder. List the player(s) you found earlier that you are okay parting ways with for the amount of coins you are purchasing. Example: if you are purchasing 300,000 coins that is what the buy now of the card should be. Also be sure to post the card for 24 hours and to put the Start Price that is listed in the order form.

Fill out the payment information & check out using our secure payment gateway.

Step 4:

Fill out the payment information & check out using our secure payment gateway.

*After your order come to the website and we'll give you 10% extra coins for free to help offset the price of the cards you posted.

Step 5:

Sit back, and enjoy delivery of your MUT 25 coins within 5 minutes!

MADDEN 24 NEW CRITICAL AUCTION HOUSE CHANGES

CLICK HERE for information about the new MUT 24 Auction House Price Ranges.

HOW DO I BUY A PLAYER?

Buying players in MUT 25 is easier than ever. Simply add the players to your cart, checkout and then we will reach out over website chat or text to add the player to your account within 10 minutes!

Please note that there is a small cost of 1-10K require to transfer each player.

HOW DO I BUY TRAINING POINTS?

Buying training points in MUT 25 is easier than ever. Simply add the players to your cart, checkout and then we will reach out over website chat or text to add the player to your account within 10 minutes! 

I CAN'T POST MY CARD FOR THE AMOUNT I ORDERED?

CLICK HERE to learn more about the new MUT 24 auction house price ranges.

If you have any more questions shoot us a text or stop by the website chat.

EA TAX IS 10%, DO YOU COVER IT?

Because the EA Tax affects our end of the transaction as well, we cannot cover the EA tax on orders. Instead, we do offer discount codes such as ' MUT10 ' which will give you 10% off on any order you make, thus making up for the coin discrepancy.

Please note that if you wish to add 1 million coins to your team, you would actually need to purchase 1.1 million in coins, as the in-game auction house tax will take 10%, or 100,000 coins in this example.

We will occasionally run special deals that cover the EA Tax.

WHAT IS EXPRESS CHECKOUT?

If you are not sure how many cards to post or can't figure out what cards to post you can select Express Checkout. After you order just come to the website chat or send us a text and we'll walk you through the process.

WILL BUYING COINS GET ME BANNED?

While buying MUT coins is technically against the terms of service within the game, actual banishment is extremely rare. We have sold billions of coins to tens of thousands of customers already and have been selling MUT coins for over 8 years so rest assured you can purchase MUT coins from us safely.

Please note that by buying coins there is always a small chance of a ban. However, we offer a special 100% ban free method of delivery. If you are interested in hearing about this just shoot us an email or stop by the website chat. With this special system we will refund you or replace your team if anything happens!

We also highly recommend purchasing players, quicksells and training points as there is no risk with these.

WHO IS MR. MUT COIN?

We are MrMUTCoin.com – the most reliable, trusted, fastest Madden coin store in the world. We sell MUT coins WORLDWIDE & for all platforms – Xbox One, PS4, & PC. We ONLY sell coins when in STOCK to ensure our customers are not disappointed. We are MUT coin sellers with over 10 years experience, focused in providing YOU with the most reliable, trusted and best service possible. WE ARE MR. MUT COIN! – Buy with complete confidence when purchasing Madden coins from us.

We have sold billions of MUT coins to tens of thousands of customers. Read about what they have to say about us on our review page here.

If you have any more questions read our FAQ page here or contact our customer support team: support@mrmutcoin.com.

    WHY BUY COINS FROM US?

    • Your account safety is our top priority and we only use safe and clean coins on our site.
    • We have been selling MUT coins for over 10 years and know exactly what you expect from us.
    • We offer the fastest delivery on the Planet!
    • A fast and responsive customer service team 24 hours a day 7 days a week. Stop by our website chat at any hour of the day and there will be someone to help you
    • The cheapest prices and best discounts anywhere.
    • We are one of the most experienced and trusted coin sellers in the market.

    I HAVE NOT RECEIVED MY COINS, WHAT DO I DO?

    You can email support@mrmutcoin.com or send us a text 24/7. Alternatively, you can head over to our live chat on the bottom right hand corner of the page and we will be happy to help you. 99% of the time your coins should be sent to you on time, however sometimes there may be a short delay if we can not locate your card, you did not follow instructions or two of the identical card are listed for the same price.

    CAN I SELL MY COINS TO YOU GUYS?

    Of course! Tired of playing MUT? Just fill out the form on our sell coins page and our staff with get back to you within an hour.

    You can sell to us the following ways ways:

    WILL I BE COMPENSATED IF I RECEIVE MY COINS LATE?

    Yes, we take great pride being the fastest MUT coin delivery service in the world which is why if you don’t receive your coins within a reasonable time we will compensate you with a special discount code on your next order.

    HOW DO I KNOW YOU GUYS ARE LEGIT?

    We have been in the coin industry and are experienced coin sellers for over 10 years and have delivered to thousands of customers.

    We are also advertised by many known Madden Youtubers and Twitch streamers, so you know you can trust us in providing you with the best services. You can also check us out on twitter @MrMUTCoin for tweets/retweets/likes from our many happy customers and sellers shouting us out.

    Take a look at our reviews page and see for yourself!

    WHAT PAYMENTS DO YOU HAVE?

    You can pay using any Debit or Credit Card on our website. We accept all major cards such as VISA, Mastercard, AMEX, Discover and more.

    Don't worry, we do not have any access to any of your private information, as it is all secure and safe through our payment provider Shopify, so you can feel safe when buying from us.

    If you are having trouble checking out  you can send us an email an we can find an alternate payment method.

    CAN I SPONSOR YOU?

    We're very invested in the growth of the madden community and are constantly looking for new sponsors. Please send us an email with the subject ' SPONORSHIP ' if you think we would be a good fit for you and be sure to check out the sponsors page for our current sponsors.

    WHAT IS YOU REFUND POLICY?

    To learn more about refunds and exchanges, you can visit our refund policy page.

    If we didn't answer your question, reach out to us at support@mrmutcoin.com.

    Please allow up to 10 business days for refunds to be processed.

    WHERE DO I ENTER MY DISCOUNT CODE?

    You can enter your discount code at the checkout screen after you fill out your order form.

    All discount codes expire within 1 month.

    Only 1 discount code is allowed per order.

    Discounts are not valid for any Solo Grinding Service.

    All discounts are reflected in the cart before check out.